Help Center
Create your account, set up your team, and configure your first app.
AppsSet up your apps and install the feedback widget on your website.
SuggestionsOrganize, prioritize, and respond to your users’ feedback.
TeamManage members, roles, and permissions for your team.
Plans & billingUnderstand plans, limits, and how to upgrade.
Integrations & APIConnect Pliic to your product with API keys, webhooks, and SDKs.
Frequently asked questions
Section titled “Frequently asked questions”How do I install the widget on my website?
Paste the widget snippet into your site’s HTML, near the end of the page, and replace the sample key with your app’s public key (the one starting with pk_live_).
Read the full guideThe widget doesn’t show up on my site. Now what?
The most common issues are a domain missing from the allowed list (Origin not allowed) and a wrong attribute name on the script tag. The guide walks through the fix for each one.
Read the full guideWhich statuses can a suggestion have?
Six: New, Under review, Planned, In progress, Completed, and Dismissed. The typical flow goes from New to Completed, and Dismissed closes out what won’t be built.
Read the full guideWhat can each role do in a team?
The owner has full access, including billing. Admins manage apps, suggestions, and members, but can’t touch billing. The remaining roles have narrower permissions.
Read the full guideWhat are my plan’s limits?
Each plan sets how many apps, members, suggestions, and tickets you can use per month. On the Free plan, for example, that’s 100 suggestions and 50 tickets monthly.
Read the full guideHow do I export my personal data?
In Settings, under the Your data section of your profile, click Download my data (JSON). The file is generated on the spot, following the LGPD right of access.
Read the full guideCan’t find what you’re looking for?
Email us your question and we’ll get back to you.