Deleting my account
How to delete your account
Section titled “How to delete your account”- Go to Settings > Profile
- Scroll down to the Delete account section
- Click Delete account
- Enter your account’s email to confirm
- Enter the confirmation code sent to that email
- Click Delete account
Unlike other account actions, this one doesn’t ask for your current password, just proof that you have access to the email on file.
What happens to your teams
Section titled “What happens to your teams”Deleting your account shuts down every team you own, including ones you share with other people, not just the ones where you’re the only member.
Before you confirm, the deletion dialog lists those teams, showing how many other people lose access on each one and a warning on the ones with an active subscription. Review that list carefully: deleting your account closes all of them at once, there’s no way to leave a shared team out.
If you want to stay part of one of those teams without owning it, transfer ownership to someone else before deleting your account.
Each team that’s shut down:
- Disappears from the dashboard for every member instantly
- Has its other members notified by email
- Has its subscription canceled immediately, if it has an active one, with no refund for any unused paid days
What happens after you delete it
Section titled “What happens after you delete it”Your account doesn’t disappear instantly. It enters a 30-day grace window (the same applies to any team that was shut down along with it). During that window:
- You can’t sign in to the dashboard normally anymore
- Your data stays stored, just marked for deletion
- At the end of the 30 days, an automatic process permanently erases everything, with no way back
Retention windows and what gets erased are detailed in Privacy & data retention.
If you change your mind (reactivating your account)
Section titled “If you change your mind (reactivating your account)”While you’re still within the 30-day window, just try signing in again with your email and password. Pliic recognizes the account is scheduled for deletion and shows the Reactivate your account screen, with the number of days remaining.
Click Reactivate my account and you’re done: your account and any teams that were deleted along with it come back, with all data intact.
The subscription doesn’t come back with it. If a reactivated team had a paid plan, it returns on the Free plan and needs to subscribe again to get the paid features back.
Once the 30-day window has passed, the deletion has already been made permanent and reactivation is no longer possible.
If you signed up with Google, GitHub, or Apple
Section titled “If you signed up with Google, GitHub, or Apple”If you’re not sure yet whether you’ll need the account, talk to our support team before deleting it.